Dollar Store Wholesale & Retail Merchandise | $1-$3 Bulk & Single Items with Customization and ODM Service for Global Resellers

  To protect the legitimate procurement rights and interests of global users, Goods123 has formulated a unified policy for returns, refunds and reshipments. This policy applies to all products on the platform, including $1–$3 daily necessities, premium products above $3, spot retail orders and bulk wholesale orders for non-customized items. We support a 7-day no-reason return service and clearly define the process of reshipment, refund and return for defective products, as well as exemption rules and special order terms, providing global individual buyers and cross-border merchants with a transparent, standardized and efficient after-sales guarantee system.

 

  Within 7 calendar days from the date of package receipt, users can apply for no-reason returns for unused, undamaged and resalable spot products with intact conditions. Applicable scope: All regular spot retail goods, $1–$3 daily necessities and in-stock premium products. Basic requirements: Products must be kept in original packaging with complete accessories, no usage traces, no artificial damage and no stains, ensuring re-salability. Not applicable: Customized products, customized packaging, clearance items and artificially damaged goods are not eligible for 7-day no-reason returns.

 

  If users receive products with non-artificial problems such as quality defects, damage, functional failure, wrong items, missing items or transportation damage, they can contact customer service with valid evidence at any time beyond the 7-day period to enjoy free after-sales service:

 

1. Damaged, defective or malfunctioning products: free reshipment, full refund or partial refund is available;

2. Wrong or inconsistent items: free reshipment of correct products or full refund without liability;

3. Extruded, damp or damaged products during transportation: free reshipment or refund after verification;

4. Defective premium products will be prioritized for replacement and reshipment to ensure purchasing experience.

 

1. Customized orders (product / packaging customization): Personalized customized products do not support 7-day no-reason return or refund once production is confirmed. After-sales remaking or reshipment is only available for platform production errors, serious parameter inconsistency and factory quality defects.

2. Bulk wholesale orders: No bulk no-reason return is allowed if the whole order has no quality problems. For defective individual items, users can apply for separate refund or reshipment without returning the entire order.

3. Limited-time clearance products: Discounted clearance items do not support no-reason return or exchange without quality issues.

 

1. 7-day no-reason return: If the product has no quality problems, the return shipping fee shall be borne by the user.

2. Platform responsible returns (quality defects, wrong items, missing items, transportation damage): Round-trip shipping fees are fully covered by the platform.

3. Logistics fees caused by package rejection, unreasonable refusal of signing and malicious order cancellation shall be borne by the user.

 

All eligible refunds will be returned via the original payment channel, including PayPal, Google Pay, credit card and WorldFirst. After refund approval, funds usually arrive within 1–7 working days, depending on the clearing progress of the corresponding payment institution. The platform does not charge any refund handling fees.

 

The following situations are not eligible for return, refund or reshipment services:

1. Damage or malfunction caused by artificial destruction, private disassembly or abnormal use;

2. Secondary damage caused by improper storage, moisture, collision or unauthorized modification;

3. Products without original packaging, missing accessories or obvious usage traces that affect resale;

4. Normal industrial minor problems such as slight color difference, tiny scratches and standard size deviation;

5. Malicious return, false feedback, forged damage and other improper after-sales behaviors.

 

We reserve the right to update this return, reshipment and refund policy at any time. Updated terms will take effect after being published on this page without individual user notice. Continued use of the website services constitutes recognition and compliance with the latest policy. Please contact our online customer service if you have any questions about return, refund or reshipment procedures.